Contact
Email is monitored 24/7 and we guarantee a response to queries by next business day (though we typically respond within hours).
If you have already been assigned a dedicated sales representative, please email them directly.
Customer Service:
Website Issues:
With their robust security, end-to-end encryption, and ease of use, we utilize the following free messaging services.
Real people (never chat-bots) are typically available to respond Monday – Friday (excluding holidays), 12pm – 12am ET / 9am – 9pm PT.
Wire:
Dust:
We process new orders 24/7.
Orders for in-stock items placed by 3 PM Eastern (12 PM Pacific), Monday–Friday and by 1PM Eastern (10AM Pacific) Saturday (excluding holidays), typically ship the same day. Orders received outside these times are shipped the morning of the next business day. Items not in stock at the time of purchase are shipped as soon as they arrive from suppliers. For product-specific shipping details, please refer to the shipping notice for each listing.
